President, Society for Computers and Law Advisor to UK Government and professional services firms
Richard Susskind is a globally recognised expert on the future of professional services in the age of artificial intelligence. Trained in law and computer science, he has spent over 30 years advising law firms, courts, insurers, and governments on how emerging technologies — particularly AI — will transform expert work. Susskind is the author of several influential books, including The Future of the Professions (co-authored with Daniel Susskind) and Online Courts and the Future of Justice. His work calls for a shift from tradition-bound professional models toward outcome-driven, technology-enabled service delivery across regulated sectors.
"Business Strategy requires thoughtful implementation in the insurance sector."