2025-07-18 · Industry Analysis
Deloitte forecasts that generative AI could help U.S. property and casualty insurers save between $80 billion and $160 billion by 2032 by reducing fraudulent claims. Through multimodal AI techniques and real-time analytics, insurers are beginning to enhance fraud detection capabilities, particularly for soft fraud—historically under-detected and highly costly. A recent survey shows that over a third of insurance executives prioritise fraud detection as a key generative AI use case.