5 Key AI Trends Reshaping Insurance

2025-09-05 · Industry Analysis

Robert Reynolds highlights five interconnected AI trends reshaping the insurance industry. While insurers remain historically cautious adopters, the pace of AI investment is accelerating—projected to grow more than 300% between 2023 and 2025. Executives agree that adoption is no longer optional. The winners will be those who balance urgency with responsibility, addressing technology, people, and legacy system challenges head-on.