2026-03-09 · Source: Reinsurance News
Summary in 3 Points • Lockton Re collaborates with Synechron to launch Agentforce 360, leveraging Salesforce's agentic platform for digital transformation • The initiative marks Lockton Re's strategic embrace of agentic AI to streamline operations and drive business growth • The partnership aims to enhance efficiency and client service in the reinsurance sector through advanced AI integration --- Lockton Re, the reinsurance arm of the global broking group Lockton, has partnered with Synechron, a digital transformation consulting firm, to launch the Agentforce 360 Platform. This platform is based on Salesforce's agentic platform and represents a significant step in Lockton Re's strategy to incorporate agentic AI into its operations. The collaboration is part of a broader effort to streamline processes and drive growth within the company, highlighting the increasing importance of digital transformation in the reinsurance industry. For the **London Insurance Market**, this development underscores the growing trend of integrating **artificial intelligence** and digital tools to enhance operational efficiency. Lockton Re's adoption of agentic AI reflects a strategic move to remain competitive and meet the evolving demands of the market. The partnership with Synechron and the use of Salesforce's platform are expected to provide Lockton Re with a robust framework for improving client interactions and service delivery, setting a precedent for other firms in the industry. **Underwriters**, **brokers**, and **risk managers** should consider the implications of this technological shift. The integration of agentic AI could lead to more efficient risk assessment and management processes, potentially altering traditional underwriting practices. Professionals in the sector may need to adapt to new digital tools and platforms to maintain a competitive edge. Additionally, the focus on digital transformation highlights the need for continuous learning and adaptation to leverage these technologies effectively in the insurance landscape.
For the London Insurance Market, this development underscores the growing trend of integrating artificial intelligence and digital tools to enhance operational efficiency. Lockton Re's adoption of agentic AI reflects a strategic move to remain competitive and meet the evolving demands of the market. The partnership with Synechron and the use of Salesforce's platform are expected to provide Lockton Re with a robust framework for improving client interactions and service delivery, setting a precedent for other firms in the industry.