ACORD report highlights profitability gap driven by digital execution among global insurers

2026-04-30 · Source: Reinsurance News

Summary in 3 Points • ACORD's study reveals only seven per cent of insurers achieve high digital maturity, impacting profitability • Digital execution is linked to a significant profitability gap among global insurers, per ACORD's findings • The report covers 210 major insurers across property, casualty, life, and reinsurance lines --- ACORD has released its 2026 Insurance Digital Maturity Study, which evaluates the digital capabilities of 210 of the world’s largest insurers, spanning property and casualty, life, and reinsurance sectors. The study identifies a stark profitability gap driven by digital execution, with only seven per cent of insurers achieving high digital maturity. This gap highlights the critical role that effective digital strategies play in enhancing business performance across the insurance industry. For the **London Insurance Market**, the findings underscore the importance of advancing digital capabilities to remain competitive. As digital execution increasingly influences profitability, London Market insurers must prioritize investments in digital infrastructure and innovation. The report suggests that insurers with advanced digital strategies are better positioned to capitalize on market opportunities and enhance their overall business performance. **Underwriters**, **brokers**, and **risk managers** should consider the implications of digital maturity on risk assessment and client engagement. Emphasizing digital transformation can lead to more efficient operations and improved customer experiences. Professionals in the London Market should evaluate their current digital strategies and explore opportunities to leverage technology for better risk management and competitive advantage.

London market impact

For the London Insurance Market, the findings underscore the importance of advancing digital capabilities to remain competitive. As digital execution increasingly influences profitability, London Market insurers must prioritize investments in digital infrastructure and innovation. The report suggests that insurers with advanced digital strategies are better positioned to capitalize on market opportunities and enhance their overall business performance.