Claims Consortium urges action on subsidence claims skills shortage

2025-08-20 · Source: Insurance Business UK

Summary in 3 Points • Claims Consortium highlights subsidence claims skills shortage • Surge events increase subsidence claim frequency • Call for universities to focus on subsidence careers --- The **Claims Consortium Group** has raised a critical issue within the **insurance** sector, specifically targeting the shortage of skills necessary to handle **subsidence claims**. This shortage is becoming increasingly problematic as the frequency of **surge events**—which often result in subsidence—continues to rise. The company is urging educational institutions to address this gap by fostering student interest in careers related to subsidence, emphasizing the need for specialized knowledge to manage these complex claims effectively. For the **London Market**, this skills shortage presents a unique challenge. **Underwriters**, **brokers**, and **risk managers** must navigate the complexities of subsidence claims, which require a deep understanding of geotechnical factors and their impact on property values and **insurance** liabilities. As surge events become more common due to climate change and urban development, the demand for expertise in this area is expected to grow. This calls for a strategic approach to talent development, ensuring that the next generation of professionals is equipped to handle the intricacies of subsidence claims. The Claims Consortium's advocacy for universities to engage students in subsidence-related careers is a proactive step toward addressing this issue. By integrating subsidence studies into **insurance** and risk management curricula, educational institutions can help bridge the skills gap. This initiative could lead to the development of a specialized workforce capable of managing the increasing volume and complexity of subsidence claims, ultimately benefiting the **London Market** by enhancing its capacity to assess and mitigate related risks. In conclusion, the growing frequency of surge events underscores the urgency of developing subsidence claims expertise. The **London Market** must prioritize this area to maintain its competitive edge and ensure effective risk management strategies are in place. Addressing the skills shortage through education and training will be crucial in navigating the evolving landscape of subsidence claims.

London market impact

For the London Market, this skills shortage presents a unique challenge. Underwriters, brokers, and risk managers must navigate the complexities of subsidence claims, which require a deep understanding of geotechnical factors and their impact on property values and insurance liabilities. As surge events become more common due to climate change and urban development, the demand for expertise in this area is expected to grow.