2026-08-16 · Source: Risk & Insurance Magazine
Summary in 3 Points • US healthcare faces significant workforce shortages affecting care delivery and patient outcomes • New workforce models like blended-care and team-based care are being adopted to improve flexibility • Healthcare organizations are using technology to reduce administrative burdens and focus on patient care --- Healthcare organizations in the United States are confronting a significant workforce shortage, impacting care delivery, staffing, and financial operations. The Health Resources and Services Administration projects an 8% shortage of registered nurses by 2028, with broader shortages expected across various healthcare roles by 2030. Organizations are responding by adopting new workforce models, such as blended-care and team-based care, to enhance flexibility and reduce staff pressure. Additionally, technology is playing a crucial role in easing administrative tasks, allowing healthcare workers to concentrate more on patient care. Strategies like contingent labor, cross-training, and innovative recruitment incentives are also being employed to address staffing gaps and attract talent in a competitive market.
The workforce shortages in the US healthcare sector could have implications for the London Market, particularly in terms of underwriting healthcare liability and professional indemnity insurance. Insurers may need to consider the increased risks associated with staffing shortages, such as potential impacts on patient care quality and increased claims. Additionally, the adoption of new workforce models and technologies could influence policy wording and coverage terms, as these innovations may alter the risk landscape. The London Market may also see opportunities in providing coverage for new technologies and telehealth services as they become more integral to healthcare delivery.