2026-08-20 · Source: Commercial Risk
Summary in 3 Points • AI errors are now the leading professional indemnity risk for businesses • Everywhen conducted a survey among UK insurance and risk experts • 41% of respondents identified AI mistakes as a primary concern --- A recent survey by broker Everywhen has highlighted that mistakes made by artificial intelligence have become the foremost professional indemnity risk for businesses. The survey, which polled insurance and risk experts from UK firms, revealed that 41% of respondents identified errors caused by AI technology as their top concern in the realm of professional indemnity. This shift shows the growing impact of AI on business operations and the associated risks that companies must now navigate.
The rise of AI errors as a leading PI risk could lead to changes in underwriting practices within the London Market. Insurers may need to reassess policy wordings to address AI-related exposures more explicitly. Pricing strategies might also be adjusted to account for the increased risk associated with AI technologies. Additionally, claims handling processes could evolve to better manage and investigate AI-related incidents.