2026-08-24 · Source: Insurance Journal
Summary in 3 Points • Michelle Kranes was appointed as deputy commissioner of the Strategy and Performance Division at TDI • Kranes will manage strategic planning, performance, and risk management at TDI • She previously worked at the Texas Workforce Commission, focusing on operational improvements --- The Texas Department of Insurance (TDI) has appointed Michelle Kranes as the deputy commissioner of the Strategy and Performance Division, effective August 17. In her new role, Kranes will be responsible for overseeing strategic planning, performance and risk management, and process improvement initiatives through technology and business innovation at TDI. Her career began at the Texas Sunset Advisory Commission, where she evaluated state agencies to enhance efficiency and accountability. Prior to joining TDI, Kranes worked at the Texas Workforce Commission, where she led efforts to modernise the State of Texas employment application and improve operational processes.
The appointment of Michelle Kranes as deputy commissioner at TDI could signal a shift towards more technology-driven process improvements in the insurance sector. For the London Market, this may lead to increased collaboration opportunities with TDI in areas of strategic planning and risk management. Underwriters and brokers could benefit from insights into TDI's approach to automation and business innovation, potentially influencing policy wording and pricing strategies. Additionally, Kranes' focus on efficiency and accountability might inspire similar initiatives within the London insurance market, enhancing overall operational effectiveness.