2026-09-22 · Source: Insurance Journal
Summary in 3 Points • Marsh has launched an AI-powered platform to enhance operational efficiency for brokers in the London insurance market. • The Broker WorkBench platform aims to reduce placement times from weeks to days or hours through automation. • Developed by Marsh Risk's UK Specialty team, the platform will still require broker approval for all placements. --- Marsh has introduced an AI-powered platform named Broker WorkBench, aimed at improving operational efficiency for brokers in the London insurance market. This innovative tool streamlines workflows and employs intelligent data processing to facilitate the matching and sending of placement requests, negotiating terms, and binding contracts. By automating routine tasks, it significantly reduces placement times from the industry average of two to four weeks to mere days or hours. The platform, developed by Marsh Risk's UK Specialty team, will still require broker approval for all recommended placements. Andrew George, president of Specialty at Marsh Risk, emphasised that Broker WorkBench represents a substantial investment in AI and technology, designed to enhance the broker-client relationship by providing data-driven insights and greater efficiency. This initiative aims to help clients navigate complex risks while reducing their total cost of risk and strengthening resilience. For the London Insurance Market, the launch of Broker WorkBench by Marsh enhances the specialty insurance sector, leveraging technology to improve placement efficiency.
For the London Insurance Market, the launch of Broker WorkBench by Marsh enhances the specialty insurance sector, leveraging technology to improve placement efficiency.