2026-09-24 · Source: Business Insurance
Summary in 3 Points • Forty-one percent of workers compensation claims leaders utilise predictive modelling and AI-driven analytics to enhance claim outcomes. • A significant number of users have not evaluated the effectiveness of these analytics in improving results. • The findings are part of Rising Medical Solutions' 2025 Workers’ Compensation Benchmarking Study. --- The 2025 Workers’ Compensation Benchmarking Study by Rising Medical Solutions reveals that 41% of claims leaders are employing predictive modelling and AI analytics to improve outcomes. However, a notable portion of these users have not conducted assessments to measure the effectiveness of these tools. This gap in evaluation raises questions about the overall impact of advanced analytics on claims management. The study highlights a growing trend in the use of technology within the workers' compensation sector, yet it also points out the need for better measurement practices. As organisations increasingly adopt these innovative tools, understanding their actual benefits becomes crucial for optimising claims processes and ensuring accountability in outcomes. For the London Insurance Market, the use of predictive analytics in workers' compensation claims could enhance underwriting practices at institutions like Lloyd's of London, improving risk assessment and pricing strategies.
For the London Insurance Market, the use of predictive analytics in workers' compensation claims could enhance underwriting practices at institutions like Lloyd's of London, improving risk assessment and pricing strategies.