2026-10-14 · Source: Duck Creek
Summary in 3 Points • Duck Creek was named a Leader in the 2026 Gartner® Magic Quadrant™ for SaaS P&C Insurance Core Platforms. • Agentic AI is designed to connect AI agents with business rules and orchestrated workflows. • The modernization path should enable insurers to evolve products, pricing, workflows, and customer experiences. --- At ITC Vegas 2026, insurance leaders discussed the integration of AI into insurance operations, focusing on how to scale AI capabilities across underwriting, claims, and operations. Duck Creek's Agentic AI Platform aims to provide a trusted, governed context for AI agents, enhancing decision-making and operational efficiency. The platform's recent recognition as a Leader in the 2026 Gartner® Magic Quadrant™ highlights its role in helping insurers adapt and evolve their core operations. The conversation also centred on the importance of a connected underwriting experience, where submission data, risk appetite, and human judgment work seamlessly together. This integration is crucial for reducing operational complexity and allowing underwriters to focus on selecting risks rather than administrative tasks. As insurers look to modernise, the ability to connect intelligence with core operations will be vital for maintaining competitive advantage and responding to market changes effectively. The integration of AI into underwriting and claims processes is crucial for enhancing operational efficiency and adapting to market changes.
The integration of AI into underwriting and claims processes is crucial for enhancing operational efficiency and adapting to market changes.