2026-10-22 · Source: Carrier Management
Summary in 3 Points • Elara Spatial's CEO Ingrid Flores discussed property claims automation at the 2026 Insurtech Connect conference. • Flores emphasised the importance of transparency in claims processing for insurers. • AI can help insurers settle catastrophe claims faster while meeting regulatory requirements. --- Ingrid Flores, CEO of Elara Spatial, spoke at the 2026 Insurtech Connect conference about the potential of artificial intelligence in property claims automation. She highlighted that while AI can shorten claims cycle times, achieving these benefits requires more than just adopting new technology; it necessitates a focus on transparency and regulatory compliance. Flores believes that purpose-built AI can enable insurers to settle catastrophe claims more efficiently. By ensuring that these systems meet regulatory requirements, insurers can enhance their claims processes and improve customer satisfaction. This approach could lead to significant advancements in how property/casualty insurers manage claims, particularly in the context of increasing demand for faster resolution times. AI in claims processing could enhance efficiency and transparency, impacting property/casualty insurers' operations.
AI in claims processing could enhance efficiency and transparency, impacting property/casualty insurers' operations.